Help Center
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Go to luscii.com
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Frequently asked questions
General information
Who is Luscii and how does Luscii work?
Your account and possibilities
Which (measurement) devices does Luscii support?
Contact and feedback
What do we do with your data?
System documentation
Patients
Your account
Tour in the Luscii app
Instruction video's
Devices and measurements
Notifications and emails
Frequently asked questions
Healthcare professionals
Luscii e-learning
How to log in (and out)
Patient accounts
Accounts and authorisations
Luscii patient file
Frequently asked questions
Solving problems
Instructions for organisation admins
Organizations
Archived
Solving problems
Back to home
Help Center
Patients
Frequently asked questions
General information
Who is Luscii and how does Luscii work?
Your account and possibilities
Which (measurement) devices does Luscii support?
Contact and feedback
What do we do with your data?
System documentation
Patients
Your account
Tour in the Luscii app
Instruction video's
Devices and measurements
Notifications and emails
Frequently asked questions
Healthcare professionals
Luscii e-learning
How to log in (and out)
Patient accounts
Accounts and authorisations
Luscii patient file
Frequently asked questions
Solving problems
Instructions for organisation admins
Organizations
Archived
Solving problems
Patients
All information for patients who (will) use the Luscii Monitoring app.
Your account
Installing the Luscii app
Log in to the Luscii app on iOS (Apple)
How do I set up Luscii for multiple programs (iPhone or iPad)?
How do I set up Luscii for multiple programs (Android)?
Manually updating the Luscii app
How does Luscii work?
My email address is not accepted
I can't find the Luscii app, what now?
Hard close Luscii app IOS (iPhone of iPad)
Hard close Luscii app Android (Samsung)
See more
Tour in the Luscii app
Emails and notifications from Luscii
Can I adjust something to my program?
Today
Self Care
Measurements
Messages
Settings - iPhone or iPad
Settings - Android phone or tablet
See more
Instruction video's
On which days does the hospital expect measurements from me?
What happens to the measurement(s) that you have submitted?
Devices and measurements
Video calling
Pairing your Omron blood pressure monitor (via Bluetooth)
Pairing your iHealth blood pressure monitor (via Bluetooth)
Pairing your pulse oximeter (via Bluetooth)
Pairing your spirometer (via Bluetooth)
Submit measurements on your iPhone or iPad
Submit measurements on your Android phone or tablet
What do the values on the blood pressure monitor mean?
Manually sending in measurements
Connecting the app with Google Fit (Android)
Will I receive measuring equipment?
I don't know what the readings on my pulse oximeter mean
Connecting the Luscii app to the Apple Health app (iOS)
See more
Notifications and emails
Unsubscribe from emails and notifications
Frequently asked questions
I can't see anything during video calling - Android
I can't change my email address
I can't see anything during video calling - iOS
Problems logging in to your second account (Android)
I've received a message that my account is stopped
I don't have sound during video call - iOS
Log in menu leads to 'create account'
I don't have sound during video calling - Android
What do the values on my pulse oximeter mean?
Problems logging in to your second account (iPhone or iPad)
I haven't received an email with a login code
The login code is not working
I don't have optimal image quality during video calls
My pulse oximeter won't connect via Bluetooth - iPhone/iPad
My blood pressure monitor reads an error
My iHealth scale won't pair via Bluetooth - Android phone/tablet
The blood pressure monitor does not respond anymore
There is no plug with the charging cable
The pulse oximeter charges slowly
My pulse oximeter won't pair via Bluetooth - Android phone / tablet
My iHealth scale keeps showing a different weight
The batteries of the blood pressure monitor are empty
My blood pressure monitor will not connect via bluetooth - iPhone or iPad
My blood pressure monitor will not connect via bluetooth - Android phone or tablet
The pulse oximeter is not measuring well
The batteries of the scale are empty
Scale is not working
My iHealth scale won't pair via Bluetooth on my iPhone / iPad
My iHealth scale reads an error message
I'm in doubt whether the values of the blood pressure monitor are correct or not
See more
