Help Center

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Help Center

Patients

Patients

All information for patients who (will) use the Luscii Monitoring app.

Your account

Installing the Luscii app

Log in to the Luscii app on iOS (Apple)

How do I set up Luscii for multiple programs (iPhone or iPad)?

How do I set up Luscii for multiple programs (Android)?

Manually updating the Luscii app

How does Luscii work?

My email address is not accepted

I can't find the Luscii app, what now?

Hard close Luscii app IOS (iPhone of iPad)

Hard close Luscii app Android (Samsung)

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Tour in the Luscii app

Emails and notifications from Luscii

Can I adjust something to my program?

Today

Self Care

Measurements

Messages

Settings - iPhone or iPad

Settings - Android phone or tablet

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Instruction video's

On which days does the hospital expect measurements from me?

What happens to the measurement(s) that you have submitted?

Devices and measurements

Video calling

Pairing your Omron blood pressure monitor (via Bluetooth)

Pairing your iHealth blood pressure monitor (via Bluetooth)

Pairing your pulse oximeter (via Bluetooth)

Pairing your spirometer (via Bluetooth)

Submit measurements on your iPhone or iPad

Submit measurements on your Android phone or tablet

What do the values on the blood pressure monitor mean?

Manually sending in measurements

Connecting the app with Google Fit (Android)

Will I receive measuring equipment?

I don't know what the readings on my pulse oximeter mean

Connecting the Luscii app to the Apple Health app (iOS)

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Notifications and emails

Unsubscribe from emails and notifications

Frequently asked questions

I can't see anything during video calling - Android

I can't change my email address

I can't see anything during video calling - iOS

Problems logging in to your second account (Android)

I've received a message that my account is stopped

I don't have sound during video call - iOS

Log in menu leads to 'create account'

I don't have sound during video calling - Android

What do the values on my pulse oximeter mean?

Problems logging in to your second account (iPhone or iPad)

I haven't received an email with a login code

The login code is not working

I don't have optimal image quality during video calls

My pulse oximeter won't connect via Bluetooth - iPhone/iPad

My blood pressure monitor reads an error

My iHealth scale won't pair via Bluetooth - Android phone/tablet

The blood pressure monitor does not respond anymore

There is no plug with the charging cable

The pulse oximeter charges slowly

My pulse oximeter won't pair via Bluetooth - Android phone / tablet

My iHealth scale keeps showing a different weight

The batteries of the blood pressure monitor are empty

My blood pressure monitor will not connect via bluetooth - iPhone or iPad

My blood pressure monitor will not connect via bluetooth - Android phone or tablet

The pulse oximeter is not measuring well

The batteries of the scale are empty

Scale is not working

My iHealth scale won't pair via Bluetooth on my iPhone / iPad

My iHealth scale reads an error message

I'm in doubt whether the values of the blood pressure monitor are correct or not

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