Help Center
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Healthcare professionals
General information
Who is Luscii and how does Luscii work?
Your account and possibilities
Which (measurement) devices does Luscii support?
Contact and feedback
What do we do with your data?
System documentation
Starting with Luscii
Downloading and logging in
Signed up with Luscii
Functionalities app, devices and explanation of usage
Explanation sections
Solving problems
Problems with installing the app
Login problems
Problems with your account
Problems with video calling
Problems with you blood pressure monitor
Problems with your pulse oximeter
Problems with your weight scale
Healthcare professionals
Instructions
Instructions for organisation admins
Organizations
Solving problems
Frequently asked questions
How to log in (and out)
Patient detail pagina
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Help Center
Healthcare professionals
General information
Who is Luscii and how does Luscii work?
Your account and possibilities
Which (measurement) devices does Luscii support?
Contact and feedback
What do we do with your data?
System documentation
Starting with Luscii
Downloading and logging in
Signed up with Luscii
Functionalities app, devices and explanation of usage
Explanation sections
Solving problems
Problems with installing the app
Login problems
Problems with your account
Problems with video calling
Problems with you blood pressure monitor
Problems with your pulse oximeter
Problems with your weight scale
Healthcare professionals
Instructions
Instructions for organisation admins
Organizations
Solving problems
Frequently asked questions
How to log in (and out)
Patient detail pagina
Healthcare professionals
All information about Luscii for Healthcare professionals
Instructions
Instruction video: messaging
Instructionvideo: Add a healthcare professional
Instructionvideo: Activities and timeline
Instructionvideo: Schedule and tresholds
Careplan and notes
How can i resend the welcome mail to the patient?
See more
Instructions for organisation admins
How can i erase a program or protocol?
Add or remove a health care professional
Organisation admin training
Organizations
What are suborganizations and when should I use them?
Solving problems
I did not receive an email with a login code
The login code is not working
Messages feature not configured for a patient
Frequently asked questions
Messages sent by patient to health care provider
Deleting patient data
Account status (patient) from cancelled to active
Delete measurements that have already been sent
Patient protocol accidentally deleted, undo
Log in (and out)
Adding new patients
Stop patient account
Sign up existing patient for new program
Dashboard and processing patient alerts
Personalising settings per patient
Personalising a patient's protocol
Care plan
See more
How to log in (and out)
Log in with two factor authentication