Authorization roles

When creating a healthcare provider account, an authorization role must be chosen. For an overview of the rights per authorization role, you can consult our authorization matrix. Below is a brief description of what each role entails:

Organisation Administrator

As an organisation administrator, you have the most extensive rights. An organisation administrator can view all programmes and patient records and export data from them. Only a few people within an organisation have these extensive rights.

An organisation administrator is the only role that can create healthcare provider accounts.

Primary Care

When a healthcare provider has a primary care role, this person should also be authorised for specific groups, for example, for a particular specialty. This prevents a cardiology provider from seeing alarms and patients in pulmonology.

The primary care role receives all alarms from the authorised groups. The primary care provider reviews what can be done with an alarm and, if necessary, escalates it to secondary care.

Secondary Care

Like primary care, the secondary care role is authorised for specific groups. Secondary care providers only see alarms that have been escalated to them. Assigning a notification can be done on an individual level or based on a clinical role.

A secondary care provider can view all patient records in Luscii for which they are authorised.

Supporter

A person with the supporter authorization role can only create healthcare provider accounts and view and export statistics. This is the only account that cannot create patients.

Protocol Edit Rights

Primary and secondary care authorization roles can be assigned additional Protocol Edit Rights. These rights are useful when small adjustments need to be made or when a healthcare provider is involved in an implementation.

With these additional rights, the person can make extra changes at the protocol level, such as editing messages, adjusting protocol details, and adding actions.