Healthcare Provider Accounts

Only users with organisation administrator or supporter rights can manage all healthcare provider accounts

Go to the Healthcare Providers tab in Luscii Vitals and click the Create Healthcare Provider button.

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Step 1: Email
Enter the healthcare provider’s email address.

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Step 2: Details
Fill in the healthcare provider’s information, choose the preferred language, and set the correct authorisations via the authorisation role, clinical roles, and protocol modification rights.

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Step 3: Groups
Select the group the healthcare provider should have access to for performing their tasks in Luscii.

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Once all steps are completed and you click Save, the new healthcare provider will receive an email with instructions on how to log in.

Removing a healthcare provider
You can deactivate a healthcare provider account. Go to the relevant healthcare provider in Luscii Vitals and click 'Edit' under 'Personal Details'.
Then change the status to 'Stopped'.

Adding external healthcare providers
In Luscii, a healthcare provider account can exist in multiple organisations. It is important that the same email address is used for accounts in different organisations. External healthcare providers are marked with Ext in the healthcare provider overview.

It is only possible to add a healthcare provider to another organisation if they have a first- or second-line role. When this person is added to the organisation, a pop-up will indicate that the user already has an account. Click Next and continue the standard registration process (Step 3) by selecting the appropriate group the person will have access to.

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Instruction video

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